Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our shipment is a flat rate of $6 worldwide.

Which payment methods are accepted in the Online Shop?

We accept VISA, MasterCard and Bank Transfers payments.

Payments with VISA and MasterCard are handled by PlugnPay.

PlugnPay is a payment gateway service company that has been a leader in safe, secure, reliable and affordable gateway technology since 1996.

During checkout you will be send to a secure web page to make your payments and will be redirected back to our store after payment completion.

How long will delivery take?

Delivery Can Take up to 2 a 5 weeks.

How secure is shopping in the Online Shop? Is my data protected?

SmartAruba uses Secure Sockets Layer (SSL). SSL is a networking protocol designed for securing connections between web clients and web servers over an secure and insecure network, such as the internet. VISA and MasterCard payments are handeld by PlugnPay. During checkout you will be directed to PlugNpay secure payment page and will be redirected back to SmartAruba after payment has been completed

What exactly happens after ordering?

After ordering, we will check if the transaction is fraudulent. If the payment is fraudulent, we will return the funds to the used CARD. If payment is successful, we will continue with the shipping process for the client.

Do I receive an invoice for my order?

You will receive an online receipt order confirmation right after order placement.

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This is form is just for demo purpose. No inquiries will be answered.